Frequently asked.
Straight answers about the shipped API — keys, plans, endpoints and what is not live yet. If we missed something, use the contact page.
About Parts Resolve
What is Parts Resolve?
A UK API for evidence-backed car-part cross-references, DVLA vehicle lookup and fitment data. You authenticate with an API key and call /api/v1 endpoints from counter software, garage management systems or your own tools.
Who is it for?
Trade and platform builders: independent garages, bodyshops, car dealers, fleets, GMS vendors and anyone embedding parts data. A supplier marketplace is on the waitlist — join via the contact page.
What makes you different from a parts listing site?
We ship a cross-reference graph, not a shopping cart. Every match can cite its source, fitment is scoped with DVLA-backed vehicle data where applicable, and the product you buy today is API access — not RFQ, ordering or success fees.
Where is Parts Resolve based?
United Kingdom. Vehicle and account data is stored in UK or EU regions. We are GDPR compliant and happy to sign customer DPAs.
API & developers
How do I get an API key?
Register an account, open the API section in your dashboard, and generate a key. You can manage separate keys for production and staging. Requests use Bearer token auth — not OAuth.
Is there a free trial?
Yes. Every new account gets 100 free API requests. No card required.
What endpoints are available?
Core paths live under /api/v1/: part resolution, DVLA vehicle lookup, fitment, part types, vehicle types, bulk resolve (Workshop Pro+), part groups (Workshop Pro+) and part feedback. See the API services page for examples.
What counts as a request?
One call to one endpoint counts as one request. Bulk resolve counts as one request for the batch (up to 100 numbers per call on Workshop Pro and above).
Do you offer webhooks?
Not at present. The shipped product is request/response REST under /api/v1 with API key auth. If you need push-style integrations, contact us and we can discuss roadmap.
Plans & billing
What are the plans?
Trial: 100 free requests. Garage: £49/month for 1,000 requests (resolve + DVLA lookup). Workshop Pro: £149/month for 10,000 requests with bulk resolve and fitment/part-group data. Platform: £499/month for fair-use unlimited volume, IP allowlisting and a 99.9% SLA.
What happens if I exceed my monthly limit?
You are notified around 80% of your limit. Beyond the limit, requests return HTTP 429 until you upgrade or the period resets.
Do you offer custom pricing for high volume?
Yes — contact sales for custom pricing above roughly 100,000 requests per month or for SLA-backed enterprise deployments.
Is searching free for buyers with no API plan?
No unlimited free buyer search marketplace is live. Access today is via the API trial and paid plans.
Garages, dealers & fleets
Can I order parts through Parts Resolve?
Not yet. Ordering, RFQ workflows and success-fee supplier routing are not live. Embed the API for lookup and resolution; supplier marketplace access is waitlist-only via /contact.
Can I integrate with my workshop or fleet system?
Yes. That is the primary product. Call /api/v1 from your GMS, counter terminal or fleet tooling with an API key.
How does fitment work?
Pass a VRM (DVLA-backed for cars) or vehicle type context with a part type. Workshop Pro and Platform include fitment and part-group endpoints so you can scope results to the right vehicle.
What if a cross-reference looks wrong?
Matches can carry cited evidence and confidence. You can also submit part feedback via the API so future confidence scores improve.
Supplier marketplace
Can I list stock and take orders today?
The supplier marketplace is not live. Join the waitlist on the contact page. There is no live success-fee or per-order commercial model yet.
Can suppliers use the API in the meantime?
Yes. Use the API to enrich catalogues — resolve OEM and aftermarket equivalents, attach evidence-backed cross-references and validate fitment — while marketplace selling remains on the waitlist.
Will Parts Resolve compete with my direct trade accounts?
When the marketplace launches it is intended to be additive. Today there is no live order routing to compete with.
Data, privacy & GDPR
Where is data stored?
UK or EU regions, depending on the customer. We do not transfer personal data outside the UK / EEA without an adequate safeguard in place.
Do you log VRMs?
VRM lookups are logged for fraud prevention and auditing, retained on a least-privilege basis. We do not sell lookup data and we do not log raw DVLA responses at info level.
How do I request a copy or deletion of my data?
Email privacy@partsresolve.co.uk and we will respond within 30 days, in line with UK GDPR.
Still got a question?
Drop us a line — we reply within one UK working day.